Customer Success Specialist

Brightwave's customers are small businesses who depend on us daily. As a customer success specialist you will be their trusted guide from onboarding onward.

Your mission

• Onboard new accounts and drive early wins
• Proactively spot and solve customer friction
• Feed insights back to product and support teams

Great fit if you

• Love helping people succeed
• Communicate warmly and clearly in writing
• Stay organised across many accounts